🌳 1,000 Little Adventures start here - Join the challenge
Flexible childcare through Famly
You can request or book extra nursery sessions directly through the Famly app, depending on availability at your nursery.
Are you a shift worker? Need to make that last-minute appointment? Gradually increasing your child’s nursery hours? Whatever reason you need to book an extra session for, it’s easy to do on the Famly app.
Start from the Activity feed or the Bookings tab.
Famly shows options based on availability and existing bookings.
Some sessions are paid for instantly. Others are sent to the nursery team first.
There are two ways to start an extra booking request in the Famly app.
Tap Request care from your main Activity feed.
Go to the Bookings tab and tap the Add button.
When you select a date, Famly shows what is already booked for your child. Sessions that overlap with existing care are filtered out, so you only see options that can be requested or booked.
Available sessions may appear with different labels depending on how they are processed by your nursery.
These sessions are confirmed immediately when payment is completed.
1. Pay at checkout using a saved card, Apple Pay or Google Pay.
2. A separate invoice is created straight away.
3. You must have the parent role and be listed as a bill payer.
These sessions are sent to the nursery team first so they can check availability and staffing.
1. No payment is needed when you submit the request.
2. You will receive an email and in-app notification once it is approved.
3. Once approved, the cost is added to your next regular invoice.
Before confirming, you can review which items need instant payment and which items are being submitted as requests.
Where your child has an eligible active discount, such as a sibling discount, Famly applies it automatically at checkout.
You can monitor extra care by going to your child’s profile, then Bookings, then Purchases.
Changing your mind: Pending requests can be deleted in the app. Once a booking is marked Approved or Paid, please message the nursery office team to make changes or discuss a refund.
Each nursery manages its own booking windows and availability. If you are unsure what is available, please message your nursery office team through Famly.
© Copyright 2026 Kids Planet Nurseries - All Rights Reserved.
