Billing & Finance
Already have a child with us? Contact our Customer Accounts team about invoices, fees or payments.
Contact us
How can we help?
Whether you're a parent, looking for a nursery or have a general enquiry, we'll help you find the right team.
What would you like to contact us about?
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Email Customer Accounts
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Make an EnquiryNew Parent Enquiries
Considering Kids Planet? Ask your preferred nursery about availability, nursery life or getting started.
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Email People TeamEmployment Queries
For references, contracts, offer letters, Dayforce access, onboarding and other employment queries.
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Raise a ConcernSupport & Feedback
Our Customer Support team is here to listen and help.
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Send an EmailGeneral Enquiries
Not sure who to contact? Our Central Support team can point you in the right direction.
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Email CommunicationsMedia Enquiries
For press enquiries, interview requests and other media-related questions, contact our Communications team.